Question 1

What is an FAQ section?

Accepted Answer

The FAQ section is usually presented in a clear and organized manner, making it easy for users to find the information they need. It may be divided into categories or have a search function to enable quick navigation.

Question 2

- What types of leather do you use in your products?

Accepted Answer

We use a variety of leather types, including full-grain, top-grain, bonded leather, and genuine leather. We also offer exotic leather and eco-friendly options, such as vegetable-tanned leather, upon request.

Question 3

Do you offer customization or bespoke services?

Accepted Answer

We use a variety of leather types, including full-grain, top-grain, bonded leather, and genuine leather. We also offer exotic leather and eco-friendly options, such as vegetable-tanned leather, upon request.

Question 4

What is your production capacity?

Accepted Answer

Our factory is equipped to produce approximately 10,000 units per month, depending on the product complexity.

Question 5

- What is your minimum order quantity (MOQ)?

Accepted Answer

Our MOQ typically depends on the product category. For smaller items such as wallets, the MOQ may start from 100 pieces per color, while for larger goods like bags, it could be 100 pieces per color

Question 6

- Can you provide samples before production?

Accepted Answer

Yes, we can produce sample pieces for approval before beginning full-scale production. Sample charges are typically applicable, which may be deducted from the final invoice upon confirmation of the order.

Question 7

How do you ensure the quality of your leather goods?

Accepted Answer

We have a rigorous quality control process, including material inspection, intermediate checks during production, and final product inspection to ensure defect-free goods. We will send the video to your customer devide by 3 time.(cutting material, processing of production, finished products and packing.)

Question 8

How do you package the products to ensure safe delivery?

Accepted Answer

Products are packaged using protective materials, such as bubble wrap, and placed in sturdy boxes to prevent damage during transit.Our factory will deign materials based on customer's designs and produe them into prefect products.

Question 9

What are your payment terms and conditions?

Accepted Answer

Our standard payment terms are 30% advance and the remaining 70% upon completion. Payment methods include bank transfer, credit card, and PayPal.

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